M & E PROJECTS

Our customers' quality expectations are continuously rising and we ascend to this growing pressure by fully integrating our projects division with our core maintenance teams. We recognise early on in a relationship that the two are intrinsically linked in terms of equipment reliability, quality standards, safety performance, followed by a seamless handover to operations.

Of course, our quality and performance is always managed with a range of mechanisms, including trust, contractual measures, performance management and quality audits or inspections. Indeed, project audits, in particular, are a vital part of our quality management. However, we believe our proven track record in M&E projects depends on our more fundamental easily understood principles and good customer service.

Our project managers have decades of experience in the M&E environment and our in-house training consists of ensuring we follow a standardised approach to Project Management. However, we understand that no two customers are the same. So, we take the time to work closely with our customers to fully appreciate what's important to them and the benefits that they need to realise as a result of our work. We value a complete stakeholder approach to communication and we stick to it.

Our Project Managers are relentless in their approach to risk and safety management. We always produce a health and safety plan irrespective of project size. All our work is carried out to the highest standard and we train all our teams to carry out post project evaluations to ensure that any learning is captured and communicated for subsequent works. We insist that customers are part of this vital activity.